BOXX Insurance responds to cyber pressures with new assist platform

Emily Miller ; 2025-12-04 03:12:14

Latest offering delivers expert guidance and features to take on evolving dangers

Cyber

By Kenneth Araullo

Nov 20, 2025Share

BOXX Insurance has introduced Cyberboxx Assist, a new suite of cybersecurity tools and services designed to help businesses and individuals strengthen their digital resilience.

The offering aims to support users in predicting, preventing, and responding to cyberattacks as well as infrastructure and supply chain disruptions that can result in significant downtime.

Cyberboxx Assist will be available to all BOXX policyholders. The platform includes 24/7 expert cybersecurity support, a Virtual Chief Information Security Officer (vCISO) for small businesses, and enterprise-grade features such as Attack Surface Management and ID protection. Users will also have access to cyber awareness training, security policy resources, and guided support.

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Mounting pressure in the cyber market

The launch of Cyberboxx Assist comes as the US cyber insurance market faces mounting pricing pressure and increased competition, with more than 200 carriers now offering cyber insurance products.

This competitive environment has led to broader coverage options, but also to concerns about long-term sustainability, as some policyholders are able to secure higher coverage limits while paying less at renewal.

Read more:US cyber market pricing pressure poses long-term risk

Despite the growing number of carriers, cyber insurance adoption among small and medium-sized enterprises (SMEs) in the US remains low, with only about 30% of SMEs currently purchasing coverage.

This gap highlights the ongoing challenge of engaging businesses that are often most vulnerable to cyber risks, even as solutions like Cyberboxx Assist aim to make cyber protection more accessible.

“Recent major outages are a stark demonstration that the biggest digital risks aren’t always a cybercriminal or a hacker. They can sometimes be unexpected technical faults that bring down the internet’s backbone,” said Christyn Yoast (pictured above), president of BOXX Insurance US.

Sectors such as banking, insurance, telecommunications, and travel are increasingly integrating cyber protection into their offerings to address customer expectations for data and account security. This trend presents an opportunity for organizations to provide safeguards against digital risks, including online fraud and identity theft.

Yoast observed that many brands and service providers are seeking to deliver cyber services to their customers using a predict-and-prevent model. “They don’t have the technology and expertise to put this in place, and BOXX strategically fills this gap in an easy to use and accessible solution that fits within their existing customer experiences,” she said.